Presentation Template — Trezor Start Page (Demo / Template)

Introduction

This template provides a structured, presentation-oriented narrative describing what a "start" or onboarding page for a hardware wallet might include. The content below is intentionally general and educational: it explains concepts, suggests clear interface elements, and includes guidance on safety and backups. It is written to support a live presentation or instructional recording where an instructor will clarify and expand on points as needed.

What is a Hardware Wallet?

A hardware wallet is a physical device that securely stores cryptographic keys offline. Its primary purpose is to keep private keys isolated, so that signing transactions can happen without exposing the keys to an internet-connected system. Hardware wallets increase security for users who hold digital assets by minimizing exposure to malware and remote attacks.

In a presentation context, it's helpful to focus on three core principles: isolation (private keys never leave the device), verifiability (device displays transaction details to confirm), and recoverability (users can recover access using a recovery phrase if the device is lost).

Getting Started — What Users Need

When a user arrives on a start/onboarding page, they should quickly find: a short explanation of what the device does, a clear "Get Started" or "Setup" call-to-action, links to official documentation, and a safety checklist summarizing secure practices. The page should avoid clutter, use plain language, and highlight safety at every stage.

Safety & Security Best Practices

Security must be presented as the top priority. Key recommendations to include are: never share the recovery phrase with anyone, never type the recovery phrase into a website or cloud service, use a strong, unique PIN on the device, and keep firmware up to date by following official update instructions from the vendor.

Also include a short "red flags" list: unsolicited support calls, requests to provide seed words in chat or email, instructions to use a remote-access tool, or sites asking to confirm your recovery phrase. Encourage users to verify all instructions with official documentation channels before acting.

Step-by-step Setup (Example Flow)

This section outlines a safe, simple setup flow suitable for a presentation demonstration. The language is generic; replace any vendor-specific items with official links when building documentation.

Backup & Recovery — The Most Critical Part

Backup is the only reliable path to recover funds if a device is lost or destroyed. Most hardware wallets use a mnemonic seed phrase. Best practices include:

• Write the seed on durable material (metal backup or at least high-quality paper).
• Store copies in physically separate, secure locations (e.g., safe deposit box, home safe, trusted custodian).
• Do not store backups in cloud services, email, or photos.
• Consider splitting backup (with Shamir backup or multisig) only if you fully understand the complexity.

Explain recovery steps clearly: obtain recovery phrase, use a new device or compatible wallet to restore, follow on-screen prompts, and set a new PIN. Always verify after restoration that addresses and balances look correct before sending funds.

Troubleshooting and Troublesome Scenarios

Common issues often revolve around communication (device not recognized), firmware mismatches, or user error during seed transcription. For each scenario, provide safe, stepwise actions: check cables/ports, reboot host, confirm firmware version via official docs, and restore from seed if necessary.

Also include clear contact guidance: direct users to official vendor support channels only — never accept instructions from unknown third parties asking for seeds or remote access.

Frequently Asked Questions (Sample)

Q: What happens if I lose my device?
A: Restore from your recovery phrase on a compatible device. Keeping a secure backup is essential.

Q: Can I store my recovery phrase on my computer?
A: Never. Storing a recovery phrase digitally makes it vulnerable to theft by malware or attackers.

Q: How often do I update firmware?
A: Only install firmware updates from official sources when necessary and verify update integrity. Follow step-by-step instructions from the official site.

Presenter Tips

If you use this template in a live presentation, walk through a visual demonstration of each setup step using a test device and testnet or demonstration mode where possible. Pause after each step and allow the audience to ask questions. Reiterate safety messages frequently: the device display is the source of truth during transactions.

Use visuals: show photos of correct packaging, how to record the seed, and what the device screen looks like when confirming transactions. Visual examples help reduce confusion during hands-on setup sessions.